| The overall theme of the website is appropriate. | | | | |
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| The website is seamless and easy to navigate. | | | | |
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| The content on the website is interesting. | | | | |
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| Signing up to the newsletter was quick and easy. | | | | |
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| The 1-Time Donation was quick and easy. | | | | |
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| Purchasing a membership was quick and easy. | | | | |
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| The payment sequence was easy and responsive. | | | | |
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| Customer service via our live chat operator was quick and easy. | | | | |
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| Customer service via email was quick and easy. | | | | |
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